The Sophos Diagnostic Utility (SDU) collects vital system information as well as log files for all Sophos products that are installed on the computer.
If you have been asked by Sophos Technical Support to install and run the Sophos Diagnostic Utility on an affected computer, once you have installed the Sophos Diagnostic Utility, please read the following instructions on how to run it and how to send the results to Sophos Technical Support.
