ISS Smart Flow is a workflow management tool created by Innovative Smart Systems. From my experience with this application, the Smart System part suffered a little bit. The program is aimed at making the life of managers easier by having everything organized, including documents and tasks. Thus, you can add meetings to your calendar and select the members that have been invited to attend the meeting, organize contacts and so on.
However, the tool fails to make interaction easy, beginning with the database you are forced to install - Windows Jet Database. This kind of database, although necessary for Windows, has already been deprecated by Microsoft. A more mainstream database that might allow you to import from other applications would have been a better choice.
Later, once you have launched the setup, you will face this lack of clarity again when working directly with the program’s processes - even though there seem to be "templates" available, it is not initially clear how to use them, or what they really do. This is also the case when performing almost any other action, relying on contextual menus rather than on more in-your-face, intuitive buttons. Perhaps some managers may find it easy to use, but there are other software tools out there which are quicker, albeit more expensive.
v1.9.4 [Dec 25, 2008]
Added a new manual - Facilities Available During the Work - dialog Help / Manuals
Added the possibility to select individual attachments when importing e-mails as documents - menu Import e-Mails as Documents on the Documents panel
Added the possibility to mark or unmark documents directly on the Documents panel
Improved and fixed are the appearance and deletion of the recurrent appointments - screen Appointments Calendar
Fixed is the problem of entering too long appointment subjects - screen Appointments Calendar
Improved and simplified is the deletion of user groups - dialog Admin / Groups
Fixed is the appearance of contacts in the tree, when their types or memberships are being changed - screen Contacts
Fixed is the problem with recalculation of the field Est. Time when the start date or due date of a process are being changed - screen Work Process
Other small bug-fixes and improvements.
